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How is the CRM software changing the game for the Automotive Industry Posted By : Rakesh Dutta

May 1st, 2010 | No Comments

In the intense world of competition it is an absolute essential to retain your customers and deliver and create more value which a strong CRM software helps you achieve. For the automotive industry and the related organizations the CRM software helps them become more competitive, differentiate themselves from others as well as achieve high productivity in their business.

The What and How of Choosing The Right Payroll Software for Your Business Posted By : Rakesh Dutta

April 24th, 2010 | No Comments

Payroll services can be a big problem for many small businesses especially since they may not have a dedicated Human Resources Department. The common human errors may range from giving a wrong slip to an employee or even putting a wrong tax code. So choosing a right payroll software will not only reduce the burden of maintaining manual accounts but also gives you a error free system.

How Web 2.0 and Social CRM is Making Companies Change Their Future Strategies Posted By : Rakesh Dutta

April 22nd, 2010 | No Comments

Social CRM is leading to a sort of revolution in the world of IT and BPO service providers as well. They are looking at this as an opportunity to extend and improve their CRM and BPO services to include the social networks and platforms.
More and more organizations are realizing that the rules to engage with the customers and with their communities are changing. The faster they innovate, the more competitive and productive they would get. This is turning out to be the Social Network CRM

CRM Three letters that have changed the way organizations look at customers Posted By : Rakesh Dutta

April 15th, 2010 | No Comments

CRM softwares help organizations not only to reduce cost and increase decision making capability but also help companies achieve differentiated capabilities which would help it to compete effectively against others over the long term.

Integrated HR and Payroll The Need of the Hour to Improve Payroll Processing Function Posted By : Rakesh Dutta

March 14th, 2010 | No Comments

An important trend in payroll solutions is integration with HR applications. For progressive organizations HR, Payroll and Benefit functions have tremendous overlap and sharing the data ensures that all systems are in sync and using the most recent and accurate data.

Social CRM : Business Is Personal Again Posted By : Rakesh Dutta

March 8th, 2010 | No Comments

Over 80% of growth in enterprise use of social networking tools will be driven by customer engagement projects, analyst forecasts.

Four crucial considerations for small businesses while choosing a CRM Software Posted By : Rakesh Dutta

March 6th, 2010 | No Comments

Managing the sales process, sales people and customer experience requires patience, discipline, and today, good software. Choosing the right sales software is as crucial to a businesses growth. Especially for small and medium businesses, for whom growth depends upon efficiency, agility and strong follow-ups, keeping a tab on sales and having a structured sales process goes a long way.

What does it take to Manage Customer Relationships, Sales Forecasts at Optimized Costs? Posted By : Rakesh Dutta

February 19th, 2010 | No Comments

To Streamline Your Business and Know How You Can Improve Productivity, while Generating New Business Opportunities, Get ACTive NOW! Act by Sage is an Ready Made Solution to suit every industry specific requirement.

Engineering Services and Project Consulting companies keep their projects on track with Sage Accpac Posted By : Rakesh Dutta

February 17th, 2010 | No Comments

Sage Accpac ERP helps to manage & track status of engineering projects.

Social Media Impact on CRM Posted By : Rakesh Dutta

December 28th, 2009 | No Comments

Retaining Customers is on major focus by every industrial house & definitely Social Media can help you to deal with this Issue. Social Media has severe impact in maintaining a healthy relationship with customers. If healthy relationship is maintained then customers will become loyal to your brand & return to you.

CRM transforming the Indian SME market Posted By : Rakesh Dutta

December 13th, 2009 | No Comments

CRM is an ART & Science of Retaining a chain of satisfied customers. Returning Customers are easy, prominent & permanent source of earning revenue.