NASA Shared Services Center is using RightNow CX as part of its cloud effort to improve the Website experience as well as to cut costs for maintaining live phone operators. – NASA has moved its citizen-support center to the RightNow Secure Government
Cloud, RightNow Technologies said Jan. 27. The support site will be using the
RightNow CX customer experience platform to improve Website efficiency, the
company said.
The NASA Shared
Services Center
is a public/privat…
Oracle Financial Services Data Warehouse hints at how Oracle, along with Microsoft and Salesforce.com, are aiming IT services at specific industries and tasks. – In the midst of the global recession, most businesses put a
lockdown on IT spending. No upgraded hardware or software, executives insisted,
until we find a way out of this mess. The problem or the opportunity, if youre
a software or hardware provider is that IT infrastructure continued to age in
…
One of the highly critical requirements in setting up any business venture is the activity of setting up infrastructure and infrastructure related management services.
From helping you efficiently manage various business processes to keeping you entertained by rendering truly out of the world gaming solutions, software is needed virtually everywhere.
CA Technologies acquired Torokina Networks, a company specializing in infrastructure services for the telecommunications industry, especially 3G, 4G, and LTE wireless carriers. – CA Technologies acquired Australian telecomm consultancy
Torokina Networks to strengthen IT services it provides to telecommunications companies,
CA Technologies said on Jan. 25.
The deal actually closed on Dec. 22 but the companies
decided to delay the announcement until key customers had been …
Cisco Systems is buying Pari Networks, a company whose software and appliances offer capabilities in network security, compliance and configuration. – Cisco Systems plans to buy Pari Networks, a privately held company
that sells network configuration, change management and compliance
management services.
Pari Networks products and solutions are a good
complement to Ciscos smart service offerings, according to Cisco
officials. Cisco will integ…
The BBC is due to outline its plans to close five of its 32 World Service language services.
Staff are due to be informed of the redundancy details on Wednesday, and it is thought that about 650 jobs will be lost from a workforce of some 2,400.
Software testing services are much sought after in the western world. Combined with cloud computing solutions, they offer a potent cost reduction strategy for software development for most enterprises.
Handling all your IT functions in-house was once thought of as a conservative, money-saving strategy. Today, the effectiveness of managed service offerings is making it clear that some things can be outsourced more cost-effectively than they can be done in-house. Here, Knowledge Center contributor Wayne Kiphart shares four critical steps to getting your feet wet with IT outsourcing. – Making the transition from an all-internal IT team to outsourcing key technology tasks to a managed services provider (MSP) is often the hardest step to take on the road to a more successful, better run and more cost-effective business model. To succeed, you have to realize that no one is getting a …
Ricoh plans to challenge HP and Xerox in managed-print services by investing $300 million during the next three years in new technologies, IT infrastructure and salespeople. – NEW YORK – Ricoh is looking
to bolster its managed-print-services division with a three-year, $300 million
investment aimed at adding more employees to its U.S. operation and
bolstering the companys IT infrastructure. The announcement comes as Hewlett-Packard
and Xerox also look to offer more pr…
Hague Tribunal Chief Prosecutor Serge Brammertz’s stand is that Serbian secret services did not do enough to arrest the fugitives, Deputy PM Božidar Äelić said.
“Without ascertainment of full cooperation with The Hague there will be no beginning of negotiations on Serbia’s EU membership,†he told daily Blic.
Sky China Petroleum Services says unit Sky Petroleum Technology Development (Tianjin) Co. has won a RMB 85.28 million ($16.6 million) contract to build a 8,800 dwt vessel to carry refined oil. The vessel be built by Fansun Shipbuilding Co. at Wenzhou, China, and is scheduled for delivery in the first quarter of 2012. The payment will be satisfied in cash, adds Sky China.
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Amazon Web Services (AWS) delivers a new service known as AWS Elastic Beanstalk, which is aimed at, initially, helping Java developers more easily deploy applications on the AWS cloud. –
Amazon Web Services (AWS) has announced the
beta release of a new service known as AWS Elastic Beanstalk, which
provides an easy way for developers to quickly deploy and manage applications
in the AWS cloud.
In
an interview with eWEEK, Adam Selipsky, vice president of Amazon Web Services,
s…
Mobile solution provider Comviva has entered into a strategic partnership with Airtel Bangladesh to provide value-added short messaging services to cellphone users in the country. The agreement will enable Airtel, an arm of the Indian telecom major Bharti Telecom, with a single-window web-based system to access, create, execute and manage value-added services. The new services [...]
Microsoft .Net has an important role in the way applications have been developed for Internet-based applications. The use of open standards and protocols for Web services, Microsoft. Net to improve interoperability between systems and facilitate the business more easily takes advantage of applications and data from customers and suppliers and partners.
Smaller companies are spending more on mobile services and devices, according to a new survey, with potential to stall their IT adoption. – Given the rise of mobile devices in both the consumer and
business spheres, its perhaps no surprise that small and midsize businesses are spending an increasing
amount on tablets and smartphones.
A newly completed study by the research firm SMB Group
suggests that SMBs (which it defines as comp…
Getting custom software development onsite involves huge investments & risks; outsourcing to an expert software development services provider can help.
MegaPath expanded its managed security services to give customers the choice of having cloud-based security or to host their own equipment. – MegaPath announced on Jan. 10 a new managed security as a
service offering, which can be entirely cloud-based, on-premise, or a mix of
both.
Customers can decide whether to have the complete managed
solution delivered from the cloud, have the equipment on-premises, or have a
hybrid of cloud and…
Amazon Web Services (AWS) officials say there are at least five key features that fly under the radar and can be useful for cloud computing customers, including flexible pricing options and virtual private cloud capability. – Think
you know all there is to know about Amazon Web
Services (AWS) and its cloud computing strategy? Think again. AWS says
there are several underrated features, or quot;unsung secrets, quot; many
users and observers do not necessarily know about.
Since
Amazon Web Services launched in 2006…
Amazon Web Services launched new premium support plans and cut prices on existing ones. – @font-face {
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Amazon Web Services has lowered usage pricing on
current premium supp…
