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Posts Tagged ‘unified’

BroadVision Launches New Unified Messaging System for Telcos

Clearvale PaasPort–the UI of which looks a lot like Facebook–is now at an entirely new level: one that can serve as a cloud platform as a service for telecommunications providers to resell. – Earlier this month, BroadVision
brought to market a new, improved version of Clearvale, its cloud-based,
intranet-type social network for business.

Now, as of Dec. 1, the Redwood City, Calif.-based company has added new
components that will take Clearvale–the
UI of which looks a lot like Fac…


Why Piecing Together Unified Communication Tools Works

Unified communication tools cut IT costs, help companies consolidate their voice and data networks, and streamline business processes. UC incorporates many different technologies, though, and different companies approach their UC deployments in different ways. For some, instant messaging and presence awareness are the most important elements to incorporate. Others first combine e-mail and voicemail, then integrate mobile devices into the mix. In many real-world examples, UC has reduced costs, improved competitiveness, boosted customer service, and increased flexibility.
– Video Content.


Unified Communications Market Shows Strong Rebound in Q3: Dell’Oro

The unified communications market grew 7 percent in the third quarter, as vendors like Cisco, Microsoft and Avaya aggressively expanded their portfolios, according to DellOro Group. – That
energy vendors such as Cisco Systems, Avaya and, now, Microsoft are expanding
their unified communications (UC) offerings is showing up in the overall market
numbers, according to research firm DellOro Group.

In
a report Nov. 18, DellOro said that the third quarter saw the strongest grow…


Dot Hill Launches Unified Storage Appliances for SMBs, Midmarket

AssuredUVS Standard and AssuredUVS Datacenter appliances combine software, servers and storage into single boxes that find and utilize a system’s diverse storage assets. – Virtual storage provider Dot Hill Systems, which has been building its own
brand after supplying its wares to large systems vendors for years, Nov. 9
launched its first unified virtual storage appliances.

Dot Hill’s AssuredUVS Standard and AssuredUVS
Datacenter appliances are aimed squarely at…


Teradata Joins Unified Computing Crowd with New DW Framework

The Unified LDM is a new portfolio of products and services for incorporating data warehousing analytics into an IT system. – Data warehouser Teradata officially
joined the unified computing trend Oct. 25 on the first day of its annual
partner conference in San Diego.
Teradata, which is said to own about two-thirds of the enterprise data warehousing
market, unveiled its Unified Logical Data Model Framework and Product …


Unified Communications Adopted in Parts by Many Companies

While Unified Communications in some form is being broadly adopted by companies, very few actually use all available features. – Unified Communications,
as a concept, is broadly supported by enterprises at nearly all levels. The
idea of somehow integrating aspects of e-mail, voice mail, instant messaging
and other communication methods sounds like a good idea to nearly everyone. But
putting UC (Unified Communications) int…


How to Simplify the Transition to IP-Based Unified Communications

Legacy phone systems are no longer cutting it, especially as more people work remotely and require mobile capabilities to collaborate effectively. As a result, an increasing number of enterprises are transitioning toward IP-based unified communications. But if the network migration isn’t managed properly, unified communications can overwhelm networks and affect application performance. Here, Knowledge Center contributor Ed Basart explains how to transition to IP-based unified communications without overtaxing your IT department or budget. – Legacy phone systems are no longer offering the modern capabilities that drive business value, especially as more people are working remotely and requiring mobile features to collaborate and be productive. On top of that, IT teams are short on staff and budget. Add increasing layers of IT complexity…


LG-Ericsson, Accton Partner on Unified Voice, Data Solutions

A joint venture between LG-Ericcson USA and Accton aims to provide cost-conscious businesses with VOIP and telephony solutions as well as network management services. – Telecommunications and networking solutions specialist LG-Ericsson
USA announced the launch
of its brand into the North American market, offering a portfolio of scalable
end-to-end data and voice networking solutions for businesses ranging in size
from small to medium-size businesses (SMBs) to l…


Angel Unified IVR Cloud Service Gets Health Care on the Phone

With its Customer Experience Platform, Angel aims to authenticate phone conversations for doctors, patients and pharmaceutical sales reps using voice biometrics. The SAAS service is used by pharmaceutical companies such as Pfizer and AstraZeneca, companies in the financial industry such as Bank of America and retail chains such as Barnes & Noble and Best Buy. – Angel, a provider of on-demand, cloud-based customer-engagement services, introduced its Angel 4 Customer Experience Platform for call centers featuring unified multichannel/multimodal communication options such as SMS, chat, e-mail, voice biometrics and mobile management.
The SAAS (software as a s…


3PAR Introduces Unified Management Console for Multisite Storage Replication

Designed to offer greater simplicity and visibility, 3PAR’s InForm Management Console gives customers autonomic configuration of disaster recovery and the ability to administer all connected InServ arrays from one management window. – Utility storage provider 3PAR announced the availability of the
newest 3PAR InForm Management Console, which aims to simplify remote
replication configuration and administration, and which provides
enhanced usability in administering all models of the companys InServ
Storage Server. Designed to …


A Year Later, Cisco Making Serious Headway with Its UCS

One year after it started shipping its Unified Computing System, the world’s No. 1 networking company has about 1,000 enterprise customers–with a lot more in the pipeline. In this story, NightHawk Radiology Services provides a close look at one enterprise that made the switch. – When networking king Cisco Systems officially entered the full-service data
center systems market on March
16, 2009, with the launch
of its Unified Computing System, it jumped into a pool of sharks named IBM,
Hewlett-Packard, Dell, Fujitsu and Sun Microsystems (now Oracle).

Plus, it took a m…


Overland Unveils Unified Version of SnapServer Array

SnapServer N2000 is a block-and-file-level NAS or SAN package aimed at virtualized environments running VMware, Microsoft Hyper-V or Citrix XenServer. It is integrated for Windows and Unix and can scale up to 144TB in a mere 2U form factor. – Overland Storage, a diversified storage supplier that is on a
comeback after facing serious financial challenges a few years ago, on
July 22 unveiled a new unified version of the popular network-attached
SnapServer storage array for midrange and larger enterprises.

SnapServer N2000 is a bl…


How to Succeed at Unified Communications Deployment

With unified communications now a mainstream solution for today’s workforce, IT departments across industries are considering unified communications deployments. With some thorough planning and realistic expectations, companies can implement unified communications applications and experience their benefits in a short time frame. Here, Knowledge Center contributor Gunjan Bhow explains how to lay the groundwork for a successful unified communications deployment. – Unified communications (UC) once seemed like just a pipe dream but it is now a reality. A recent Plantronics survey found that only two percent of Fortune 1000 companies were not already in active UC pilot/deployment or considering one. I think it’s safe to say that’s a critical mass.
It’s no wonde…


HP Launches Its Own Unified Computing System for SMBs

HP joines forces with Microsoft (collaboration and database software), Citrix (virtualization layer), 3Com (networking) and several other companies for the products and services it needs for its Converged Infrastructure offering. – CUPERTINO, Calif. Hewlett-Packard,
during a June 2 press conference introducing a new set of data center products
for small and midrange business systems, also revealed that it is now selling a
unified computing system intended to compete with those offered by Cisco-EMC-VMware-BMC
and Oracle-Del…


Making Google Wave Essential to Unified Communications

Tech Analysis: With the right technology improvements and some vision, could Google and the nascent Google Wave be ground zero for Unified Communications interoperability? – After spending a
couple hours with Google Wave, I have to say that the application looks to have
a lot of utility for eWEEK Labs. I think
it would be a good way for us to better collaborate between our analysts and
our freelancers, to help plan and fine tune all our reviews and analysis
pieces…


How to Use Unified Information Access to Get Most Value from Your Data

Poor communication and information sharing is a serious challenge faced by groups of people in government agencies and in enterprises large and small. Unified information access technology a combination of enterprise search, business intelligence, data warehousing, process automation, and analytics can give enterprises a better view into their data so they can make better decisions. Here, Knowledge Center contributor Sarah Meyer explains what enterprises should look for when implementing unified information access as part of their information management strategy.
– We frequently hear complaints that a critical event should have been avoided, with the common cause being that people were unable to quot;connect the dots quot; before the event happened. The problem expressed here is that the dots were all available in various repositories but there was no way to …


How to Use Unified Communications to Achieve Large-Scale Capabilities

Unified communications is the integration of communication services such as e-mail, telephony, instant messaging, calendars, and directory services. Unified communications solutions that are hosted and delivered as a service can bring the capabilities of unified communications to small and midsize businesses. Here, Knowledge Center contributor Jonathan McCormick explains how unified communications improves collaboration while reducing the cost of communications that are vital to the operations of small and midsize businesses.
– While many small and midsize businesses say they need a unified communications (UC) solution to help their business achieve maximum potential and better compete with larger organizations, the term quot;UC quot; can bring to mind notions of IT headaches and complexity.
Having to manage relationsh…


InterCall Launches Hosted Unified Communications Solution

InterCall’s Hosted Unified Communications (UC) platform includes central hosting and management of Microsoft Exchange, Office Communicator, SharePoint, Active Directory and Cisco UC Manager.
– InterCall, a conferencing and collaboration services provider, announced the
launch of InterCall Hosted Unified Communications for the small to medium-size
business market. The solution will be bundled with InterCall’s audio
conferencing, and custom options will be available. As a hosted solution…


Hitachi Data Systems Joins Unified Computing Crowd

Partners in the system include Microsoft for its virtualization layer and infrastructure services, QLogic for network adaptors and Emulex for storage controllers. VMware’s ESX hypervisor can also be deployed within this setup, depending upon the user’s choice.
– Hitachi Data Systems has jumped aboard the unified computing system bandwagon currently occupied by Hewlett-Packard, Dell/Brocade and Cisco Systems’ UCS partnership with EMC and VMware.

The Santa Clara, Calif.-based subsidiary of Japan’s Hitachi Ltd. announced April 19 that it is launching its ow…


Make Unified Communications a Mobile Priority

Enterprise IT departments need to consider unified communications a primary criterion for deciding what employee-owned mobile devices will be allowed access to corporate resources.
– Several years ago, I was talking to a guy over at Cisco Systems who
introduced me to his concept of unified communications disintermediation,
referring to a down-the-road ideal UC capability that utilizes presence and
location information, and combines it with a built-in understanding of the
cap…