A report from Frost Sullivan finds further expansion into the enterprise is critical for unified threat management (UTM) vendors.
– Since its inception, the world unified threat management (UTM) products
market has witnessed high growth rates and, despite the harsh economic
conditions of 2009, the UTM market grew at a healthy rate.
During 2008, the market witnessed a growth rate of 32.2 percent; however,
the growth rate dro…
These days, companies are implementing unified communications technologies across their organizations, applying unified communications to various communication processes in different departments. Yet the contact center is one of the most critical communication channels to an organization’s success, as its agents are on the front line with customers. Here, Knowledge Center contributor Gary Barnett explains how to get the most ROI out of your unified communications investments, especially in the contact center.
– Expanding
a unified communications (UC) strategy to business processes in the
contact center can extend the benefits outside the enterprise to the
end consumer, ultimately leading to improved customer satisfaction. But
it requires IT groups to look at the technological and architectural
conside…
The new solutions allow health care companies to address key processes such as care coordination and patient flow, and helps ensure their efficient operation.
– Avaya introduced this week
a new set of unified communications designed to improve the quality of
patient care while increasing ROI and savings. The new solutions allow health care
companies to address key processes such as care coordination and patient flow,
and helps ensure their efficient op…
Cisco and VMware have now teamed up with EMC’s sworn enemy, NetApp, to provide similar functionality: new and improved hardware and software for next-generation, unified-protocol data centers that make full use of cloud computing as needed.
– Back on Nov. 3, 2009,
Cisco Systems, VMware and EMC came to the
media with an announcement
that they would collaborate on a new joint venture, the Virtual Computing
Environment, to produce cloud computing systems called vBlocks that
integrate hardware and software from all three companies.
T…
With enterprises looking for ways to save money, demand for unified communications and VOIP technologies is expected to grow rapidly. Gartner is predicting the unified communications and collaboration market will reach $7.4 billion by the end of the year, a 22 percent jump over 2008, and that HD-based video meeting solutions will replace 2.1 million airline seats annually by 2012, at a cost of $3.5 billion to the travel and hospitality industry every year. A host of companies, from Microsoft, IBM and Cisco Systems to Siemens Enterprise Communications, Alcatel-Lucent and Avaya, are looking for ways to expand their reach in the field. To help getter a better look at this market, eWEEK spoke to Paul McMillan, director of UC technical vision and strategy at the office of Siemens CTO. McMillan said the key to UC is enhancing the collaborative environment.
– …
Global mailbox shipments decreased by more than 4 million during the first six months of 2009, according to a report from T3i Group.
–
The latest report by research firm T3i Groups InfoTrack for
Converged Applications (ICA), which tracks voice and unified messaging (UM),
found global mailbox shipments decreased by more than 4 million during the
first six months of 2009 (down 28.4 percent) compared with the first …
Global DataGuard helps cost-conscious businesses with securing their operations in the cloud with the impending release of their unified threat management solution.
–
Global DataGuard, a provider of
network behavior analysis-based (NBA) unified threat management for small to
medium-size businesses (SMBs) and enterprise environments, announced plans to
develop a unified cloud security solution by extending its systemic security
architecture to …
Global DataGuard helps cost-conscious businesses secure their operations in the cloud with the impending release of its unified threat management solution.
– Global DataGuard, a provider of network behavior analysis-based unified
threat management tools for small to medium-size businesses and enterprise
environments, announced plans to develop a unified cloud security solution by
extending its systemic security architecture to support cloud and hybrid…
Cisco puts physical brawn behind the stateless computing brains of its Unified Computing System platform. eWEEK Labs lays out the physical components used in our exclusive review of Cisco’s UCS. A variety of configurations are possible in UCS; this gallery shows only components used during the tests.
By Cameron Sturdevant
– …
Cisco puts physical brawn behind the stateless computing brains of its Unified Computing System platform. eWEEK Labs lays out the physical components used in our exclusive review of Cisco’s UCS. A variety of configurations are possible in UCS; this gallery shows only components used during the tests.
By Cameron Sturdevant
– …
The Cisco UCS (Unified Computing System) Manager is the administrative overseer of the hardware and virtual components that make up the platform. The data center tool is the management heart of Cisco’s UCS. Physical equipment, virtualized server resource, LAN, SAN and all management actions are controlled through the UCS Manager, which can be run as a GUI-based tool or from a traditional CLI. Here are some of the components used during eWEEK Labs’ exclusive review of the newly minted Cisco UCS.
By Cameron Sturdevant
– …
The Cisco UCS (Unified Computing System) Manager is the administrative overseer of the hardware and virtual components that make up the platform. The data center tool is the management heart of Cisco’s UCS. Physical equipment, virtualized server resource, LAN, SAN and all management actions are controlled through the UCS Manager, which can be run as a GUI-based tool or from a traditional CLI. Here are some of the components used during eWEEK Labs’ exclusive review of the newly minted Cisco UCS.
By Cameron Sturdevant
– …
eWEEK Labs’ exclusive hands-on tests show that Cisco’s UCS (Unified Computing System) combines high-end hardware with integrated management software to create a data center computing platform capable of hosting high-value applications, despite some Version 1.0 flaws.
– The Cisco Unified Computing System combines high-end hardware with integrated management software to create a data center computing platform capable of hosting high-value applications.
Cisco UCS was announced in March and started shipping at the end of July. The system I tested has a manufacturers …
Studies show adopting unified communications (UC) technologies can help cost-conscious businesses save money, and Siemens OpenScape Office UC Application suite is designed to do just that.
–
Siemens Enterprise Communications Group announced that the
OpenScape Office Unified Communications (UC) Application suite is now available
on its HiPath 3000 converged voice system, complete with integrated,
presence-enabled contact center functionality. The suite is targeted at s…
